Shipping & Returns
Shipping - GreenFlame
Order Processing & Shipping
Orders typically take 1-2 business days to process before they ship. During Holidays and other busy times, processing times may take up to 3 days.
GreenFlame currently ONLY ships to U.S. addresses.
Most shipments are sent via USPS. You will receive an email confirmation with the shipping tracking number when your order ships. Please allow 24-48 hours for tracking information to populate on the shipping carrier’s website.
Shipping Options & Transit Times
- Free Standard Shipping ($19+ orders): 3-5 Business days
- Standard Shipping: 3 – 5 Business days
- Rush Shipping: 1 – 3 Business days
All orders come with tracking information.
Occasionally an item sells out and we may need to cancel your order. If for any reason your item is unavailable, we will notify you by email and you will be refunded in full.
Returns - GreenFlame
As part of our 100% satisfaction guarantee, you can return any item within 30 days, no questions asked. Simply send an email to firstname.lastname@example.org to request a RMA number. When we receive your order, we’ll process your refund and notify you accordingly.